SAP Tomorrow's never now

TomorrowNow to close, customers helped to move to Oracle

Written by Rosalie Marshall

SAP is to close its controversial subsidiary TomorrowNow by the end of October. In the meantime customers will be helped move to new support providers, including arch-rival Oracle.

TomorrowNow provides cut-price software support for users of enterprise applications such as PeopleSoft, JD Edwards, and Siebel applications. It was acquired by SAP in February 2005, with a view to tempting away customers Oracle gained from its acquisitions.

But the acquisition turned sour, when Oracle accused TomorrowNow of " corporate theft on a grand scale". Oracle claimed TomorrowNow staff had stolen masses software and technical support materials, and launched legal proceedings against SAP, seeking significant damages.

SAP subsequently culled most of the senior management at the support provider and put the unit up for sale. But the impending court case seems to have deterred buyers.

Now SAP has said it will close the unit, helping customers to transfer support arrangements to alternative providers, including Oracle.

“Our goal is to assist our customers in transitioning to a new support provider, including Oracle, without a disruption to their support during the wind-down process,” said Mark White, TomorrowNow executive chairman.

Tags:

reader comments

related articles

Rival interested in buying TomorrowNow

Rimini Street may bid for SAP’s third-party application support firm 26 Nov 2007

 

TomorrowNow troubles disguise upbeat ERP support market

Analyst claims healthy demand for third-party application help 22 Nov 2007

SAP reputation may be untarnished by Oracle case

Expert says decisive action could leave favourable impression on users 05 Jul 2007

Oracle sues arch apps rival SAP

Fierce competition between SAP and Oracle in the business applications market is to spill over into the courtroom 23 Mar 2007

SAP and Oracle fail to agree in court

Still no resolution in TomorrowNow row 07 Oct 2008

SAP to kill off TomorrowNow

Controversial service to shut down by November 22 Jul 2008

Rival interested in buying TomorrowNow

Rimini Street may bid for SAP’s third-party application support firm 26 Nov 2007

related whitepapers

today's top stories

Keeping IT on track

Catherine Doran, winner of Computing’s IT Leader of the Year award, tells Angelica Mari of her determination to drive on with technology-led transformation at Network Rail despite uncertainty over funding 19 Nov 2008

Rules of convergence

While moving to a converged communications platform can bring greater efficiency and flexibility to business dealings, there are also potential legal complications related such matters as data retention and disclosure, as Jon Fell explains 18 Nov 2008

Examining the IT skills challenge

Watch a BCS roundtable debate on the issues affecting IT professionals - the last of a four-part series 17 Nov 2008

Will poor integration derail smart tickets?

Next year could prove to be make or break for plans to have a nationwide smart ticketing scheme in place in time for the 2012 Games, writes Angelica Mari 13 Nov 2008

Computing podcast: Defra's green leadership; and integrated transport problems

Defra is making headway with its green IT strategy; and experts warn integration issues could derail smart tickets 13 Nov 2008

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Advertisement

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Has the state of the economy forced to re-evaluate your IT purchasing options?

Has the state of the economy forced to re-evaluate your IT purchasing options?

Are you re-thinking your IT spending?

Previous poll results

Latest audio and video articles

crowd of peopleVideo

Examining the IT skills challenge

Watch a BCS roundtable debate on the issues affecting IT professionals - the last of a four-part series 17 Nov 2008

Audio

Computing podcast: Defra's green leadership; and integrated transport problems

Defra is making headway with its green IT strategy; and experts warn integration issues could derail smart tickets 13 Nov 2008

Latest in-depth articles

Woman wearing a headsetFeatures

How to ensure a smooth converged comms transition

Convergence strategies must be planned carefully, implemented gradually, and follow a clear business plan, writes Josie Sephton 18 Nov 2008

Arriva bus driver and mobile ticketing systemAnalysis

Will poor integration derail smart tickets?

Next year could prove to be make or break for plans to have a nationwide smart ticketing scheme in place in time for the 2012 Games, writes Angelica Mari 13 Nov 2008

Advertisement

Primary Navigation